# Synsmarts

> Agent-native observability platform. We run a hosting business on it.

Synsmarts traces every request end-to-end and our agents read all of that alongside your application code. Agents in Claude Code, Cursor, or any MCP-compatible client operate the platform as a first-class user: deploys, rollbacks, traces, logs, and code search are tool calls, not screenshots of a dashboard.

## Documentation

- [README.md](https://synsmarts.ai/README.md): Platform overview in markdown
- [Landing page](https://synsmarts.ai/): Same content rendered as HTML

## Agent surface

- MCP server: SSE at /api/v1/mcp on the platform API endpoint
- Auth: tenant API key with server-side tenant_id injection (agent never handles tenant_id)
- Tools: ~35 across deploy, diagnostics, self-service, billing
- Scopes: admin, deploy, read-only
- Long-running ops: streaming progress
- Errors: structured with correlation IDs
- REST API: /api/v1/... — same Django backend, peer interface to MCP
- Coordination beyond tool calls: machines@synsmarts.ai

## Architecture

- Substrate: Kubernetes on AWS. Customers pick reliability tier from single-AZ at 99% to multi-region active-active at 99.999%. Control plane is multi-AZ at every tier so no tenant goes down because of our issues.
- Telemetry: ClickHouse-backed unified logs, metrics, and traces. 100% trace capture, no sampling. The telemetry is the product, not a feature of it.
- Orchestration: Temporal workflows for every tenant lifecycle operation. Workflows are the only substrate where agents can safely operate against shared state.
- Code intelligence: per-tenant code RAG/DAG (ChunkHound), physically isolated per tenant. Payment data, session tokens, and PII never cross tenant boundaries.
- Agent surface: two MCP servers exposing 35 tools. Every system we build asks: can an agent use this? If the answer is no, the design is wrong.

## Positioning

- Not a monitoring tool you point at someone else's hosting.
- Not a hosting product with an AI chatbot stapled on the side.
- Not a coding agent with a hosting affiliate program.

We are the substrate. The agent is a first-class operator on top of it. Monitoring tools show dashboards. We tell you the answer.

## Contact

humans@synsmarts.ai